Centre Manager

Salary:    £40,000 - 42,000 per annum

Hours:   8:00am to 5:00pm - starting with a Monday, a 6-day week with the Wednesday off followed by  a 4-day week with the Monday, Saturday, and  Sunday off 

Key Responsibilities

• Oversee daily operations and take the lead in providing a first-rate user service, cultivating a positive culture that welcomes the public. 
• Line-manage and motivate a successful working team including the Head of Rescue & Rehoming, P/T Administrative Assistant, and P/T Fundraising and Events Lead.
• Manage a tight budget and control expenditure within budgetary limits.
• Support the growth of the charity’s digital profile to raise awareness to include Instagram, Facebook, X, and the company website. 
• Undertake administrative tasks and maintain accurate information database records, adhering to GDPR protocol.
• Support the growth of fundraising activities and raise public awareness of the importance of volunteers and donations.
• Ensure compliance with Health and Safety standards and other policies

In a typical day you will: handle emails, meet visitors, lead a team meeting, manage performance, assist volunteers, cover reception, check for hazards, write for social media or a policy, compile Excel data for a report deadline, attend to the hand-in of a dog, order supplies, process invoices, and empty waste bins all while handling calls and queries. You won’t be bored; can you keep up? Your passion for our cause could be your drive.

Knowledge and Experience                         

Essential:

• Proven management experience (site, facility, or department level)
• Strong track record in the effective leadership, management and development of a team, including recruitment and performance management
• Proven experience of working in an environment where the need to control costs and deliver a high level of service are important
• Capable of managing, prioritising and actioning a high workload and multiple issues and tasks and working to deadlines
• Proficiency in Microsoft Office, particularly Excel and Word and can analyse data 
• Current working knowledge Health and Safety practices
• Valid full UK driving license and access to transport are mandatory

Desirable:

• Charitable/voluntary sector experience
• Knowledge of dog welfare and experience handling dogs safely
• Familiarity with QuickBooks and procurement
• Experience in fundraising and volunteer coordination
• Understanding of Data Protection and digital transformation initiatives

 How to apply:

We encourage applications from people of all backgrounds, abilities, and cultures. If there is anything on your mind or any adjustments you may need, do not hesitate to let us know.

To apply for this position please send your CV and cover letter to recruitment@stokenchurchdogrescue.org.uk

Don’t delay - we may close this vacancy early.

Please note the charity is unable to contribute to the cost of relocation.

Previous applicants need not apply.

Once you submit your application it will be sent to an applicant tracking system - Breathe HR. Please note that all applications are being managed by our HR Consultancy – SYLO, Beyond HR.

We thank every applicant applying for this role and we appreciate your interest in Stokenchurch Dog Rescue.